Client Advisor

Summary

Deliver the Tiffany Experience in every client interaction as a brand ambassador who builds long-term client relationships and drives sales. The Client Advisor deepens client relationships, cultivates repeat business, and supports store commercial targets through proactive clienteling and elevated service. This role requires strong communication, an entrepreneurial spirit, and a passion for luxury retail.

Responsibilities

• Embody the Tiffany brand and deliver the Tiffany Touch in each client interaction.
• Build, deepen, and maintain client relationships and capture client data for outreach.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Drive sales through repeat client business, appointments, and product-focused conversations.
• Foster a clienteling culture and encourage entrepreneurial selling among peers.
• Elevate the in-store experience by optimizing hospitality, styling clients, and acting on client feedback.
• Use POS, client tracking systems, and email to manage sales activity and client communications.

Requirements

• Experience in retail, luxury retail, or relevant client-facing hospitality roles.
• Proven track record of achieving commercial results and sales targets.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to connect with a diverse client base and cultivate long-term relationships.
• Proficiency with point-of-sale systems, client tracking systems, and Microsoft Outlook/email.
• Authorization to work in the United States.
• Desired: college/university degree and proficiency in multiple languages.