SummaryAs a Client Advisor at Saint Laurent Crystals, you will play a vital role in driving store sales and providing exceptional customer experiences. You will support the management team and colleagues while upholding the Maison's values and standards.
Responsibilities- Provide outstanding client and after-sale service to all visitors and clients.
- Connect and reconnect with clients, identifying their needs and anticipating future requests.
- Cultivate a robust client portfolio to secure a proactive and growing business.
- Exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless silhouettes for clients.
- Communicate professionally and sincerely with clients and colleagues.
- Use available tools to optimize business opportunities.
- Support and collaborate with front and back-of-house teams.
- Adhere to all company policies and operational procedures.
Requirements- Preferred experience in high-quality service in fashion & accessory retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset and entrepreneurial spirit.
- Strong team spirit to achieve common goals.
- Comfortable with technology and quick to adapt.
- Motivated to work in a fast-paced environment, able to multitask and prioritize.
- Proactive, passionate, and problem-solving attitude.
- Excellent communication skills in English and local language; additional languages preferred.
- Embrace change as an opportunity to grow and develop.
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