Client Advisor

Summary

Provide exceptional luxury client service at the boutique while achieving individual and store sales targets. Act as a brand ambassador, deliver personalized experiences, support merchandising and maintain operational standards on the shop floor.

Responsibilities

• Deliver impeccable client service and tailor the sales experience to exceed expectations
• Achieve individual and store sales goals and consistently meet monthly targets
• Use CRM tools to source new clients and maintain qualitative client records
• Build and retain long-term relationships with loyal clients
• Support and mentor team members and ensure smooth sales ceremony on the shop floor
• Demonstrate product knowledge and brand heritage to clients
• Assist with merchandising and maintenance of the boutique

Requirements

• 3+ years of luxury retail sales experience
• Experience in women’s and men’s ready-to-wear
• Strong communication skills
• Proven ability to meet sales targets
• Experience using CRM or clienteling tools