Client Advisor - Fashion Island

Summary

Client Advisor responsible for delivering exceptional luxury service and creating memorable experiences for clients at the Fashion Island store in Newport Beach. Acts as a brand ambassador by tailoring in-store experiences, building long-term relationships, and using in-house clienteling tools to nurture clientele. The role requires a strong commercial mindset, curiosity, and a passion for luxury retail.

Responsibilities

• Achieve individual and team sales objectives and commercial targets
• Learn and master brand and product knowledge across all categories
• Advise and guide clients through product selections and personalized services
• Leverage clienteling tools to develop and maintain long-term client relationships
• Deliver high-quality, tailored service to create memorable client experiences

Requirements

• Previous retail experience, preferably in a high-end or luxury environment
• Customer-centric mindset with strong communication and interpersonal skills
• Sales-driven attitude with willingness to learn and develop in luxury retail
• Ability to work in a fast-paced environment and support team performance