Client Advisor - Gansevoort

Summary

The Client Advisor at the Gansevoort boutique actively contributes to store sales and KPI achievement by delivering memorable, sophisticated service. This role focuses on building and maintaining client relationships, providing personalized styling, and supporting the management and sales team while upholding Maison standards. The Advisor is expected to drive performance with a business-minded and entrepreneurial approach.

Responsibilities

• Provide outstanding client and after-sale service to all visitors and clients
• Connect and reconnect with clients, identify needs and anticipate future requests
• Cultivate and grow a client portfolio to secure proactive business
• Drive individual sales and KPI goals with an entrepreneurial mindset
• Create personalized, versatile, and timeless looks for clients
• Use available tools and applications to optimize business opportunities
• Collaborate proactively with front- and back-of-house teams and support team achievements
• Adhere to company policies and operational procedures

Requirements

• Preferred experience in high-quality client-facing roles in fashion, accessories, customer service, or luxury hospitality
• Passion for fashion and ability to create personalized looks
• Business mindset and entrepreneurial spirit
• Strong team spirit and ability to work in a fast-paced environment
• Comfortable using digital tools and quick to adapt to new technology
• Proactive, motivated, and problem-solving attitude
• Excellent written, oral, and listening skills in English and the local language; additional languages preferred