SummaryAs a Client Advisor at Loro Piana in Scottsdale, you will play a crucial role in driving sales growth and delivering exceptional experiences in a luxury retail environment. Your passion for luxury creations, team collaboration, and developing long-lasting client relationships will be essential to your success.
Responsibilities- Surpass personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana savoir-faire.
- Master comprehensive product knowledge to facilitate the selling ceremony.
- Collaborate with team members to ensure a seamless experience for our clients.
- Cultivate and deepen client relationships by following up on purchases and providing after-sales support.
- Collect and update client information to enhance future interactions and deliver tailor-made experiences.
- Incorporate our legacy when introducing collections and providing personalized style guidance with clients.
- Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
- Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
- Identify key opportunities for optimizing sales growth and operational efficiencies.
- Consistently role model our company values.
Requirements- 3+ years of sales experience, preferably in a luxury retail environment.
- Proficient in MS Office Suite, SAP, and other digital tools.
- Excellent client service, teamwork, and problem-solving skills.
- Proven experience and knowledge of sales, operations, and inventory.
- Ability to lift and move up to 40 pounds.
- Ability to work evenings and weekends.
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