SummaryAs a Client Advisor at Saint Laurent, you will play a crucial role in driving store sales and enhancing the client experience. You will provide exceptional service to both external and internal clients, supporting the management team and upholding the brand's values and standards.
Responsibilities- Provide outstanding client and after-sale service to all visitors and clients.
- Connect and reconnect with clients, identifying their needs and anticipating future requests.
- Cultivate a robust client portfolio to secure a proactive and growing business.
- Exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless silhouettes for clients.
- Communicate professionally and sincerely with clients and colleagues.
- Use available tools to optimize business opportunities.
- Support and collaborate with front and back-of-house teams.
- Adhere to all company policies and operational procedures.
Requirements- Preferred experience in a client-facing role in fashion, accessory retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset and entrepreneurial spirit.
- Strong team spirit to achieve common goals.
- Comfortable with technology and quick to adapt to new tools.
- Motivated to work in a fast-paced environment with multitasking abilities.
- Proactive, passionate, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and local language.
- Open to change and growth opportunities.
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