Our Brand:
- MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques.
- Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational.
- Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials.
- Appealing to the 21st Century Global Nomad generation - MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.
- MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more.
- For further information about MCM: www.mcmworldwide.com
Working with us:
- With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization.
- To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards.
- Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live.
- MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized.
- We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person.
Requirements
Key Responsibilities:
- Responsible for providing exceptional sales and customer service.
- Initiates and builds relationships and core personal business through creative selling and use of client-book, mailings, and completes sale through post sale follow up.
- Exceed monthly sales goals on a consistent basis, establish weekly sales plan and selling strategies
- Assists in maintaining the visual and general maintenance of the selling floor
- Handle customer's repairs and advised clients about best fit of pieces according to clients' needs and as such created new custom design pieces
- Assist in the maintenance of all inventories in the stockroom and on the selling floor
Experience & Key Competencies:
- Minimum of two years’ experience in luxury retail environment, required.
- Excellent interpersonal and communication skills are required
- Strong understanding of Customer Service needs and Customer (internal and external) priorities
- Ability to thrive within a high paced environment, ability to multi-task with ease.
- A positive, outgoing, high-energy personality that is entrepreneurial and sales focused.
- Computer skills to include operation of retail point of sale system, Word, Excel and email
- Must possess a strong desire for fashion, and be results driven
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