Client Advisor

Summary

The Client Advisor is the primary point of contact for clients, delivering exceptional personalized service, driving sales, and fostering client loyalty while representing the brand with high standards. The role requires expert product knowledge, styling guidance, and the ability to develop and maintain a client book to encourage repeat business. The advisor supports store operations and ensures merchandising and presentation align with brand guidelines.

Responsibilities

• Greet and assist clients with a professional and personalized approach
• Provide expert product knowledge and styling advice
• Drive sales through upselling and cross-selling strategies
• Build and maintain strong client relationships and develop a client book
• Engage clients through follow-ups and event invitations
• Process transactions and operate the POS system
• Manage inventory and stock replenishment
• Support visual merchandising and store presentation
• Uphold brand values and stay informed on collections and trends

Requirements

• Previous experience in luxury retail or high-end fashion
• Strong interpersonal and storytelling communication skills
• Proven sales-driven mindset with ability to meet targets
• Customer-centric approach with passion for personalized service
• Cultural awareness to interact with international clientele
• Collaborative team player in a dynamic environment
• Multilingual abilities preferred
• Legal authorization to work in the United States