SummaryAs a Client Advisor at Gucci Miami Design District, you will be responsible for providing exceptional service to our clients, meeting their individual needs and expectations, and promoting the philosophy and values of the Gucci brand. You will create a branded, luxury client experience and act as a Gucci Ambassador.
Responsibilities- Consistently achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by demonstrating excellent product knowledge and understanding of Gucci history and heritage.
- Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales.
- Capture meaningful customer data to build relationships and personalize future client development opportunities.
- Maintain an organized client book and provide appropriate follow-up on all sales or client requests.
- Discuss general trends in the fashion world and developments in the luxury market with clients.
- Work as a team player and foster open communication to ensure a consistent and exceptional experience.
- Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise.
- Contribute to upholding the visual display of all products in accordance with Gucci visual standards.
- Maintain a neat and organized understock and stock room.
- Adhere to Gucci image standards and guidelines.
- Follow all company policies and procedures.
Requirements- Ability to maintain regular and reliable attendance working a flexible schedule, primarily on weekends.
- 1+ years of prior service-related work experience.
- Excellent communication skills, both oral and written.
- Ability to handle multiple tasks simultaneously.
- Additional languages a plus.
- Proficient with technology.
- High school diploma or equivalent preferred.
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