Summary
Contribute to commercial goals by achieving individual sales targets and delivering exceptional client experiences while supporting operational excellence in the store. The role balances client engagement and sales with operational responsibilities including inventory management, POS processing, and loss prevention.
Responsibilities
- Achieve individual sales targets and meet sales KPIs through client acquisition and retention.
- Balance time between client engagement and operational support based on business needs.
- Maintain weekly operational cadence including product receiving, transfers, consolidations, and cycle counts.
- Manage negative on-hand inventory and loan reconciliations with the Store Director.
- Support processing of send sale orders, consignments, and repairs in compliance with policies.
- Lead and assist with biannual physical inventory counts and reconciliations.
- Process POS transactions accurately including wrapping and client data capture.
- Follow loss prevention policies to protect company assets.
- Maintain packaging levels and assist with replenishment orders.
Requirements
- Proven experience in achieving individual sales goals and contributing to team results.
- Experience in a customer centric retail role, preferably luxury fashion.
- Organised, detail oriented, and able to work in a fast paced environment.
- Strong communication skills with ability to build and maintain a client portfolio.
- Confident working independently and as part of a team with a service oriented approach.
- Results driven with a commercial mindset while being a team player.
- Interest in fashion, art, and culture and an inclusive open minded attitude.
- Ability to lift at least 25 lbs and perform physical tasks such as carry, push, pull, kneel, and bend.
- Proficient in Microsoft Office including Word and Excel.
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