SummaryAs a Client Advisor at Saint Laurent Phipps, you will play a crucial role in driving store sales and providing exceptional customer service. You will create memorable experiences for clients while supporting the management team and upholding the brand's values and standards.
Responsibilities- Provide outstanding client and after-sale service to all visitors and clients.
- Connect and reconnect with clients, identifying their needs and anticipating future requests.
- Cultivate a robust client portfolio to secure a proactive and growing business.
- Exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless silhouettes for clients.
- Communicate transparently and genuinely with clients and colleagues.
- Optimize business opportunities using available tools.
- Support and collaborate with front and back-of-house teams.
- Adhere to all company policies and operational procedures.
Requirements- Preferred experience in high-quality service roles, such as fashion retail or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset and entrepreneurial spirit.
- Strong team spirit and ability to achieve common goals.
- Comfortable with technology and quick to adapt to new tools.
- Ability to multitask and prioritize in a fast-paced environment.
- Proactive, passionate, and problem-solving attitude.
- Excellent communication skills in English and local language; additional languages preferred.
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