Client Advisor - Saks Phipps

Summary

Client Advisor at a luxury retail location responsible for delivering exceptional service, representing the brand, and achieving individual and team sales goals. The role focuses on building long-term client relationships through personalized engagement and use of clienteling tools. The position operates in a fast paced luxury retail environment and reports to the Team Manager.

Responsibilities

• Deliver exceptional client experiences by understanding and fulfilling client needs and preferences
• Represent the brand with passion and professionalism in every client interaction
• Achieve individual and team sales objectives through effective engagement
• Develop and maintain long term client relationships using clienteling tools
• Acquire and demonstrate in depth product knowledge across categories
• Provide personalized advice and follow up to clients to drive loyalty
• Collaborate with team members to create a positive store environment
• Use creativity and strategic sales mindset to support store performance

Requirements

• Previous retail experience preferably in a high end or luxury market
• Customer centric background with strong interpersonal skills
• Demonstrated ability to achieve sales targets and commercial objectives
• Strong communication and influencing abilities
• Willingness to learn and continuously improve performance
• Passion for building meaningful client relationships
• Ability to work in a fast paced luxury retail environment