Summary
Provide exceptional luxury client service by embodying the brand in every interaction, develop and maintain client relationships, and drive sales through personalized appointments and clienteling. Deliver elevated in store experiences and consistently achieve commercial targets while working flexible retail hours.
Responsibilities
- Act as a brand ambassador and deliver memorable client experiences using a signature selling approach
- Develop and maintain client relationships to drive repeat business and lifetime loyalty
- Achieve or exceed monthly, quarterly, and annual store sales targets
- Capture and maintain client data using POS and client tracking systems
- Conduct client appointments with curiosity and product knowledge to convert sales
- Drive business through key product pillars and proactive outreach
- Optimize hospitality and store amenities to enhance the in store experience
- Work flexible hours including nights, weekends, and holidays
Requirements
- Experience in retail or luxury retail or relevant client facing roles such as hospitality
- Proven track record of achieving commercial results
- Strong communication and ability to connect with diverse clients
- Proficiency with point of sale systems, client tracking systems, and email
- Authorization to work in the United States
- Flexibility to work non traditional hours including weekends and holidays
- College degree and language proficiency preferred
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