Sales Associate - St. Johns Town Center

Summary

Join the store team as a Sales Associate at the St. Johns Town Center location to drive sales and deliver an exceptional client experience through clienteling, styling expertise, and strong product knowledge. This role supports store operations while fostering a welcoming environment and repeat business. The position requires flexibility to work evenings, weekends, and holidays.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Provide an exceptional and welcoming client experience
• Build sales through styling expertise and product knowledge
• Execute client journey behaviors to drive repeat business
• Capture and cultivate client data and relationships
• Initiate regular client contact and follow up on inquiries and events
• Maintain organized sales floor and stockroom
• Foster collaboration and open communication with colleagues and management
• Adhere to company policies and procedures

Requirements

• 1+ years experience in retail sales or industry-adjacent role focused on customer service
• Proven ability to generate sales and develop client relationships
• Strong verbal and written communication skills
• Excellent organizational, follow-up, and time management skills
• Comfortable operating a POS and using Microsoft Office suite
• Passion for the brand and product offering
• Creative and innovative mindset with willingness to embrace change
• Availability to work a retail schedule including evenings, weekends and holidays