SummaryAs a Client Advisor at Vacheron Constantin in Dallas, TX, you will play a crucial role in building client relationships and delivering exceptional customer service. You will act as an Ambassador of the Maison, achieving sales targets and developing a client portfolio.
Responsibilities- Consistently achieve and exceed individual and boutique monthly sales targets.
- Cultivate strong client relationships both inside and outside the boutique.
- Proactively develop new and existing clientele.
- Focus on high-value and bespoke sales, especially Les Cabinotiers clientele.
- Provide expert product knowledge and Maison history.
- Assist clients with customer service needs before and after sales.
- Maintain brand's high standards.
- Participate in in-store and offsite events and networking.
- Comply with all security and operational policies and procedures.
- Assist with daily boutique operations, including set-up, breakdown, and maintenance.
- Participate in inventories and cycle counts.
Requirements- 2 to 5 years of experience in luxury retail, service, or hospitality environment.
- General knowledge or interest in timepiece movements.
- Strong understanding of customer service needs and priorities.
- Excellent computer skills; SAP exposure is a plus.
- Excellent interpersonal and communication skills.
- Ability to manage multiple tasks with precision.
- Self-starter with a team-player approach.
- Availability to work retail hours, including nights and weekends.
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