Summary
Performance-driven sales professional based in a boutique setting responsible for achieving individual sales targets and delivering memorable client experiences. The role focuses on client development and omnichannel selling while supporting daily store operations and visual merchandising. The advisor leverages clienteling tools and data to build long-term relationships and grow business.
Responsibilities
- Drive sales on the boutique floor by prospecting, client discovery, product presentation and closing.
- Develop and maintain long-lasting client relationships through proactive outreach, appointments and clienteling.
- Support omnichannel sales and leverage digital tools to ensure a seamless client experience.
- Contribute to visual merchandising, window animation and product presentation.
- Assist with daily store operations including inventory, cash handling, security, opening and closing procedures.
- Coordinate aftersales processes and follow through until return of product.
- Use retail systems (e.g., POS, CRM) to record client data and manage sales activity.
Requirements
- Minimum 2 years of experience in luxury retail.
- Knowledge of and passion for watches, lifestyle trends and related technologies.
- Fluent in English and Spanish; additional languages a plus.
- Strong selling skills: storytelling, upselling, objection handling and closing.
- Understanding of retail KPIs, clienteling metrics and digital retail tools.
- Client-centric attitude with excellent interpersonal, communication and presentation skills.
- Team player who is adaptable, motivated and attentive to grooming and visual standards.
