Client Advisor, Women's - Bloomingdale's

Summary

The Client Advisor represents the brand and delivers exceptional client experiences while achieving individual and store sales goals. The role also supports the team with visual merchandising or training needs.

Responsibilities

• Welcome clients, discover their needs, and provide service aligned with brand standards.
• Develop long-term client relationships through engaging conversations and active outreach.
• Achieve sales goals and key performance indicators, reviewing results and adjusting sales approaches as needed.
• Maintain product knowledge, support inventory activities, and follow up on customer charge sends, repairs, and holds.
• Support visual merchandising standards and contribute to a positive, collaborative team environment.

Requirements

• At least 2 years of retail experience, preferably in a luxury environment; relevant client-service experience may be considered.
• Strong interpersonal, communication, and teamwork skills, with a client-centric approach.
• Interest in fashion and luxury goods, professional presentation, and proficiency with Microsoft tools.
• English communication skills required; additional languages are preferred.