Client Advisor - Yorkdale

Summary

The Client Advisor at Loro Piana Yorkdale is responsible for driving sales growth and delivering exceptional, personalized service. The role focuses on building and maintaining strong client relationships, leveraging product knowledge, and contributing to the overall success of the store through teamwork and clienteling.

Responsibilities

• Exceed personal sales targets and contribute to team sales growth.
• Develop and apply comprehensive product knowledge to support the sales process.
• Cultivate and maintain client relationships through follow-up and after-sales support.
• Collect and update client information to personalize future interactions.
• Ensure store displays align with visual merchandising standards.
• Collaborate with store leadership to implement action plans and identify opportunities to improve sales and operations.

Requirements

• 3+ years of sales experience, preferably in a luxury retail environment.
• Proficiency in Microsoft Office, SAP, and other digital tools.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory management.
• Ability to lift and move up to 40 pounds.