Client Coordinator - Spa

Summary

Provide welcoming front desk support for spa clients, manage appointment scheduling and telephone inquiries, and deliver professional customer service while maintaining organized records and communication with the spa team.

Responsibilities

• Greet clients upon arrival and ensure a welcoming experience
• Answer telephone calls and schedule appointments
• Attend to client needs and respond to questions
• Communicate clearly and professionally with clients and coworkers
• Maintain strong organization of appointments and client information
• Handle multiple priorities in a fast paced environment
• Learn and use spa computer applications
• Support team members with daily spa operations

Requirements

• Excellent verbal and written communication skills
• Strong organizational and problem solving skills
• Detail oriented with ability to multitask
• Team player comfortable in a fast paced setting
• Proficiency with computers and ability to learn new applications
• Professional and personable client service approach