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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Hermes
  • Client Development Manager - E…
Hermes
Hermes

Founded in 1837

Client Development Manager - East Coast

Type
Full time
Industry
Luxury Fashion
Location
New York, NY
Category
Client Development
Remote
Not Remote
Seniority
Manager

Jobs inner cover
Jobs inner cover

Summary

Hermes

Founded in 1837

Client Development Manager - East Coast

Type
Full time
Industry
Luxury Fashion
Location
New York, NY
Category
Client Development
Remote
Not Remote
Seniority
Manager

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

Regional Client Development Manager responsible for growing Made-to-Measure and Men’s Ready to Wear business across the East Coast. Serve as a métier and market specialist partnering with boutiques, CRM, and merchandising to drive sales, oversee MTM and bespoke programs, and ensure exceptional client experience through pre and after sales processes.

Responsibilities

  • Develop and implement strategies to drive MRTW and MTM sales for the East Coast region.
  • Provide technical MTM expertise and advise clients on fabric, style, and fit with tailors.
  • Partner with boutiques, MTM specialists, master tailors, and ambassadors to support service delivery.
  • Organize and host MRTW and MTM trainings and store workshops with Learning and Development.
  • Attend and support Men’s events, trunk shows, and store animations to elevate client experience.
  • Communicate with MTM métier in Paris, relay client feedback, and manage MTM and bespoke orders.
  • Collaborate with CRM to identify and host clients for international events and fashion shows.
  • Analyze competitor landscape and monitor regional performance to align strategies.
  • Manage annual T&E budget and approve orders as required.

Requirements

  • Minimum 3 years of made-to-measure or custom clothing experience.
  • Bachelor’s degree.
  • Strong planning, organizational, and leadership skills with attention to detail.
  • Proficiency in Excel and experience with data analysis and reporting.
  • Ability to work independently and multi-task in a fast paced environment.
  • Deep interest in luxury fashion and passion for MTM and bespoke programs.
  • Strong computer skills.
  • Ability to lift 0-25 lbs without assistance.

We have summarized this job description for you, click apply to see more details from the employer.

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