Client Relationship Management Intern

Summary

Support the CRM Manager by assisting with routine and ad-hoc analyses to drive client development, planning and coordinating store events and client engagement activations, and supporting ecommerce and retail initiatives. The role requires in-office presence a minimum of 2-3 days per week and eligibility for school credit. Proficiency in Microsoft Excel and PowerPoint is expected and the internship reports to the CRM Manager in New York.

Responsibilities

• Prepare routine and ad-hoc analyses to support client development initiatives
• Assist in planning and coordinating store events and client engagement activations
• Support ecommerce and retail initiatives including targeted segmenting and list generation
• Perform post-campaign analysis and provide customer insights
• Monitor and maintain the integrity and accuracy of customer data
• Analyze customer behavior and perform ad-hoc analyses for insights
• Research new market landscapes to inform strategies

Requirements

• Eligible for school credit
• Proficiency in Microsoft Excel and PowerPoint
• Strong communication and problem-solving skills
• Comfortable with ambiguity and able to create structure for new processes
• Availability to be in the office minimum 2-3 days per week
• Ability to support both ecommerce and retail focused tasks