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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Christian Dior
  • Client Service Representative
Christian Dior
Christian Dior

Founded in 1946

Client Service Representative

Type
Full time
Industry
Luxury Fashion
Location
New York, NY
Category
Customer Service
Remote
Not Remote
Seniority
Associate
Compensation
$18 - $23 hourly plus bonus

Jobs inner cover
Jobs inner cover

Summary

Christian Dior

Founded in 1946

Client Service Representative

Type
Full time
Industry
Luxury Fashion
Location
New York, NY
Category
Customer Service
Remote
Not Remote
Seniority
Associate
Compensation
$18 - $23 hourly plus bonus

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

The Client Service Representative manages day-to-day client service functions in the boutique, supporting POS operations, aftersales, phone communication, cash integrity, inventory control, loss prevention, and general boutique operations to ensure outstanding customer service.

Responsibilities

  • Greet and acknowledge customers providing a friendly welcoming environment and excellent service
  • Accurately operate registers and maintain cash and media integrity
  • Answer phones with proper etiquette, take messages, and handle customer inquiries
  • Assist with packing and wrapping customers merchandise
  • Handle customer exchanges and returns in partnership with leadership
  • Complete opening and closing procedures including securing cash and receipts
  • Maintain register area appearance and stock supplies
  • Support floor moves, merchandising, display maintenance, and housekeeping
  • Participate in inventories and support loss prevention and security tasks

Requirements

  • At least 3 years of retail cashiering experience, luxury background preferred
  • Ability to work a full time schedule including varied hours days nights weekends and holidays
  • Strong interpersonal communication organization and follow through skills
  • Physical ability to stand for extended periods and move and handle boxes and fixtures
  • Willingness to adhere to company policies procedures regulations and standards
  • Availability to travel as needed

We have summarized this job description for you, click apply to see more details from the employer.

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