Client Services Associate

As a Client Services Associate at RH, you will play an integral role in providing luxury service and assessing the needs of our clients. This position is ideal for an innovator with a sense of personal style, polished appearance, refined taste, and a discerning eye for luxury.

• Live our Vision, Values, and Beliefs every day.
• Greet and welcome RH Clients and assist with any questions or concerns.
• Assist in connecting clients with the right Associates based on their purchase needs.
• Assist and communicate with clients in the Gallery, over the phone, and through email.
• Provide an elevated level of client services support to Gallery Partners to resolve client concerns.
• Become well-versed on RH product and offerings.
• Create a luxury service experience in every interaction.
• Exhibit broad understanding of the organization.

• Customer service experience within a design firm, high-end furniture showroom, or luxury retail setting preferred.
• Ability to recognize and respond to multiple priorities.
• Strong organizational and time management skills.
• Strong verbal and written communication skills.
• Commitment to quality, detail-focused on all levels.
• People and relationship-driven.
• Proficiency with Mac Operating System, IOS devices, Microsoft Office, and Google Applications.