Coordinator, Client Insights

Summary

The Client Insights Coordinator supports the Client Insights and Analytics department with reporting, dashboard development, data accuracy, and project management. The role delivers high-quality client insights for Americas headquarters and retail teams to support data-driven decisions.

Responsibilities

• Develop dashboards and deliver day-to-day reporting using Excel and business intelligence tools.
• Maintain data accuracy and database hygiene, and manage client insights data and projects.
• Support CRM activities and automate reports and data workflows.
• Collaborate with headquarters and retail teams, with regional travel as needed.

Requirements

• Bachelor's degree in Business, Marketing, Business Analytics, Economics, or a related field.
• At least 2 years of experience in CRM support, retail analytics, or client insights; luxury experience preferred.
• Strong Excel and PowerPoint skills, with familiarity with CRM platforms and business intelligence tools.
• Fluency in English, strong analytical and organizational skills, attention to detail, and discretion when handling sensitive client information.
• Available to work a hybrid schedule with 4 days per week in the office and 1 remote day.