Coordinator, Omnichannel

Summary

The Omnichannel Coordinator supports the growth and excellence of omnichannel services across the Americas. The role combines reporting and analysis, project coordination, and operational support to help deliver a seamless client journey across touchpoints. The Coordinator works with boutiques, regional teams, supply chain, the Client Service Center, IT, and Paris-based central teams.

Responsibilities

• Monitor omnichannel performance and support reporting and analysis.
• Coordinate project rollouts and support successful execution of the omnichannel strategy.
• Work with boutiques and cross-functional regional and central teams to support operations.

Requirements

• Minimum 3 years of professional experience in project management, retail operations, or performance analysis.
• Advanced proficiency in Microsoft Office, including Excel, PowerPoint, and Word, and Power BI.
• Strong analytical, problem-solving, communication, and organizational skills, with attention to detail and the ability to manage multiple priorities.
• Understanding of retail operations, e-commerce, or omnichannel processes; luxury retail, e-commerce, or omnichannel project experience is a plus.