Counter Manager - St John's Town Center

Summary

The Beauty Counter Manager leads sales and service for an assigned luxury beauty brand, delivering personalized makeup and skincare consultations while driving counter performance. This role balances selling, coaching, event coordination, and vendor relationship management within a department store beauty environment.

Responsibilities

• Provide makeup applications and skincare analyses tailored to customer needs
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize results
• Handle sales transactions including refunds and exchanges
• Maintain department appearance and organization to ensure customer readiness
• Stay current on beauty trends and product knowledge through trainings

Requirements

• Passion for beauty, makeup application, and skincare
• Strong customer service and ability to connect with customers
• Ability to work a flexible schedule including evenings and weekends
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals and comfort in a commissioned environment
• Physical ability to stand and move continuously and lift up to 25 pounds