Customer Operations Specialist

As a Customer Operations Specialist, you will play a crucial role in ensuring seamless operations and exceptional customer service within our corporate environment. You will be responsible for managing customer inquiries, processing orders, and coordinating with various departments to enhance customer satisfaction.

• Manage and respond to customer inquiries in a timely and professional manner.
• Process customer orders and ensure accurate and timely delivery.
• Coordinate with internal departments to resolve customer issues and improve service quality.
• Maintain accurate records of customer interactions and transactions.
• Identify opportunities for process improvements and implement solutions to enhance operational efficiency.

• 2+ years of experience in customer service or operations.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office Suite and CRM software.