Summary
Provide friendly and efficient customer service in a store setting, assisting customers with transactions and technology while maintaining privacy and security of customer information. Support team initiatives and adapt to a variable schedule to meet business needs.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely resolutions
- Inspire trust and positive team relationships and motivate others to adopt store initiatives
- Ensure security and privacy of customer information through compliance and education
- Prioritize multiple tasks in a fast paced environment
- Work a flexible schedule based on department needs
- Perform physical tasks including frequent bending, lifting and handling merchandise
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency in multiple operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize tasks and take initiative with high ownership
- Capacity to work a flexible schedule including variable hours
- Physical ability for continuous movement and occasional lifting up to 25 pounds
- Accountability and problem solving orientation
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