Customer Service Representative - Fashion Valley

As a Customer Service Representative at Fashion Valley, you will be the face of our brand, providing exceptional service and support to our customers. You will handle a variety of transactions and ensure a seamless and friendly experience for all customers.

• Assist customers with various transactions in a seamless and friendly manner.
• Demonstrate expertise in all store technologies.
• Inspire trust and teamwork among colleagues.
• Defuse customer situations and provide timely resolutions.
• Ensure the security and privacy of customer information.
• Motivate others to adopt initiatives like the Nordstrom Rewards program.

• Ability to build effective relationships with customers, peers, and leadership.
• Proficiency in operating systems such as MS Windows, iOS, and Android.
• Strong communication and interpersonal skills.
• Ability to prioritize tasks in a fast-paced environment.
• Accountability, initiative, and high ownership level.
• Flexibility to work a varied schedule based on department needs.