Seasonal Customer Service Representative - La Jolla University Town Center

Summary

Seasonal customer service role focused on delivering friendly efficient support to customers in a busy store environment. The position requires technology proficiency and the ability to resolve customer issues while maintaining privacy and security of information. Candidates must be flexible with variable hours and able to perform physical tasks during shifts.

Responsibilities

• Assist customers with a variety of transactions and provide a seamless friendly experience
• Demonstrate expertise in store technologies and multiple operating systems
• Defuse customer situations and provide timely effective resolutions
• Ensure security and privacy of customer information through compliance and education
• Promote initiatives such as the store rewards program
• Work varied schedules based on business and department needs
• Maintain positive teamwork and inspire trust among peers and leadership

Requirements

• Ability to build effective relationships with customers peers and leadership
• Proficiency with MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and high level of ownership
• Ability to work a flexible schedule including variable hours
• Physical ability to move continuously for 6-8 hours and lift up to 25 pounds