Summary
Seasonal customer focused role supporting store operations by assisting customers with transactions, using store technologies, resolving issues, and promoting programs while working a variable schedule based on business needs.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely and effective resolution
- Ensure the security and privacy of customer information through compliant handling
- Promote initiatives such as the rewards program and motivate peers
- Inspire trust, teamwork and positive team relationships
- Prioritize multiple tasks in a fast paced retail environment
- Work a flexible schedule that varies by week based on business needs
- Perform physical tasks including frequent bending, lifting and handling merchandise
Requirements
- Ability to build effective relationships with customers, peers and leadership
- Proficiency with multiple operating systems such as MS Windows, iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize tasks and work in a fast paced environment
- Accountability, initiative and a high level of ownership
- Ability to work a flexible schedule based on department needs
- Capable of continuous movement 6-8 hours per shift with frequent bending and reaching
- Frequent use of hands for grasping and fine manipulation and occasional lifting up to 25 pounds
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