Summary
Provide friendly, customer obsessed service and resolve customer issues in a timely manner while demonstrating expertise in store technologies and promoting store initiatives such as the rewards program. Work a flexible schedule that varies by business needs and maintain security and privacy of customer information.
Responsibilities
- Assist customers with a variety of transactions and provide a seamless friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely effective resolutions
- Inspire trust and positive team relationships and support teamwork
- Promote initiatives such as the store rewards program
- Ensure security and privacy of customer information through compliance and education
- Work a flexible schedule based on department needs
- Handle merchandise including lifting and reaching as required
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency with operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Ability to work a flexible schedule including variable hours
- Physical ability to continuously move for 6-8 hours and lift up to 25 pounds occasionally
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