Customer Service Representative - Mayfair

As a Customer Service Representative at Mayfair, you will be dedicated to providing exceptional service and solving customer problems in a dynamic retail environment. Your role will involve assisting customers with transactions and ensuring a seamless experience.

• Assist customers with various transactions in a friendly manner.
• Demonstrate expertise in store technologies.
• Inspire trust and teamwork among colleagues.
• Resolve customer issues promptly and effectively.
• Ensure customer information security and privacy.
• Motivate others to engage with initiatives like the Nordstrom Rewards program.

• Ability to build effective relationships with customers and team members.
• Proficiency in operating systems such as MS Windows, iOS, and Android.
• Strong communication and interpersonal skills.
• Ability to prioritize tasks in a fast-paced environment.
• Accountability and initiative with a high level of ownership.
• Flexibility to work varying schedules based on department needs.