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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Customer Service Representative
Oliver Peoples
Oliver Peoples

Founded in 1987

Customer Service Representative

Type
Full time
Industry
Eyewear
Location
Dallas, TX
Category
Customer Service
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Oliver Peoples

Founded in 1987

Customer Service Representative

Type
Full time
Industry
Eyewear
Location
Dallas, TX
Category
Customer Service
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Customer Service Representative, you will be responsible for providing professional services to our internal and external clients by responding to their telephone inquiries, processing client orders, and ensuring that all data is entered accurately.

Responsibilities
  • Respond to customer phone calls, emails, and chats.
  • Perform computer entry as required for orders from various sources.
  • Provide technical information about products and answer questions regarding electronic ordering systems.
  • Communicate with customers about order changes, delays, and promotions.
  • Manage daily service level reports.
Requirements
  • High school diploma.
  • 3 to 5 years of experience in a similar position.
  • Good analytical and problem-solving skills.
  • Ability to work in a dynamic environment with minimal supervision.
  • Knowledge of Microsoft Office and Gmail software.
  • Ability to multitask and interact with various departments.
  • Experience in optics is an asset.
  • Fluent in English.

We have summarized this job description for you, click apply to see more details from the employer.

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