Customer Service Representative - Town Center At Boca Raton

Summary

Seasonal customer service role focused on delivering exceptional service through problem solving, technology use, and teamwork. The position requires flexibility in schedule and the ability to handle physical tasks associated with retail operations.

Responsibilities

• Assist customers with a variety of transactions and provide a friendly experience
• Demonstrate expertise in store technologies and operating systems
• Defuse customer situations and provide timely resolutions
• Ensure security and privacy of customer information through compliance and education
• Promote programs such as rewards initiatives to customers
• Inspire trust, teamwork and positive relationships among peers
• Adapt schedule weekly based on business needs
• Handle merchandise including lifting and reaching as required

Requirements

• Ability to build relationships with customers, peers and leadership
• Proficiency in MS Windows, iOS and Android or similar systems
• Clear and effective communication with strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability, initiative and a high level of ownership
• Ability to work a flexible schedule based on department needs
• Ability to continuously move for 6-8 hours and lift up to 25 pounds occasionally