Customer Service Supply and Matching Coordinator

The Customer Service Supply and Matching Coordinator at Richemont in Fort Worth, TX, plays a crucial role in supporting the workshop by managing the process flow efficiently. This position requires excellent organizational skills and reports to the CS Supply and Matching Supervisor.

• Manage repair matching and kit box maintenance.
• Allocate and manage repair flow.
• Collaborate with internal departments to ensure smooth process flow.
• Maintain operational standards and solve problems as they arise.

• Excellent computer skills, including proficiency in Microsoft Office; SAP/Oracle experience is a plus.
• Ability to work in a fast-paced, challenging environment.
• Strong attention to detail and ability to multitask.
• Proactive attitude with excellent analytical, organizational, and communication skills.
• Understanding of client service needs and priorities.