Department Manager Mens Category - Michigan Ave

Summary

Lead the mens category team at the Michigan Ave store, overseeing sales performance, visual presentation, and customer service to drive revenue and deliver a luxury retail experience. Manage day-to-day operations, coaching, and execution of merchandising and promotional initiatives. Collaborate with store leadership to meet targets and maintain brand standards.

Responsibilities

• Drive sales and achieve category targets through team leadership and performance management
• Coach and develop sales associates to enhance product knowledge and selling skills
• Oversee merchandising and visual presentation for the mens category
• Manage inventory levels and ensure stock availability
• Implement promotions and execute store initiatives within the category
• Ensure high standards of customer service and handle escalated guest issues
• Monitor sales metrics and report on category performance

Requirements

• Minimum of 4 years retail management experience
• Proven leadership and coaching abilities
• Strong merchandising and commercial acumen
• Excellent communication and customer service skills
• Ability to work a flexible schedule including weekends and holidays