Summary
The Specialist Designated Beauty Advisor develops deep, long lasting relationships with customers to increase sales service and loyalty while achieving assigned brand sales targets. This role requires expert product knowledge and participation in brand and store initiatives to drive sales and client retention.
Responsibilities
- Deliver extraordinary service to all customers
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition development and retention
- Share product knowledge with the store selling team and attend educational sessions
- Maintain relationships with buyer vendor and selling manager
- Drive brand sales through marketing opportunities event execution and assortment recommendations
- Perform floor recovery visual merchandising price changes and sales support tasks
- Communicate regularly with clients via phone mail and electronic methods for events follow up and requests
- Resolve customer service issues and partner with selling management as needed
Requirements
- High school diploma
- Minimum of two years experience in a commission based sales environment
- Proven ability to exceed sales targets
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Highly collaborative and able to work in a fast paced multi tasking environment with minimal supervision
- Flexible schedule including nights weekends and holidays
- Entrepreneurial competitive self confident and self motivated
- Fully bilingual in French and English
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