Designated Selling Associate - Downtown Seattle

Summary

The Designated Selling Associate is an in-store salesperson focused on one-on-one customer service for a specific brand, driving sales through appointments, digital and in-store interactions, and product expertise. The role emphasizes building lasting customer relationships, educating peers and customers on product and brand trends, and supporting merchandising to maintain a customer-ready department. Associates must be adaptable to changing schedules and collaborative in a team retail environment.

Responsibilities

• Set and achieve sales goals for in-store and digital selling using tools such as texting, social media and reservations.
• Build and maintain relationships with customers through appointment-based and walk-in selling and follow-up.
• Conduct and participate in product knowledge meetings and provide feedback to merchandising leadership.
• Support department presentation by stocking, re-merchandising, displays, price markdowns and merchandise transfers.
• Grow customer accounts by opening rewards program accounts and supporting surrounding departments as needed.

Requirements

• Excellent communication and interpersonal skills with the ability to cultivate customer relationships and work in a competitive team environment.
• Ability to prioritize multiple tasks, read sales reporting, and work a flexible schedule based on business needs.
• Product knowledge and confidence selling across high and low price points to demonstrate value and complete customer wardrobes.
• Physical ability to be in continuous movement for 6-8 hours per shift, perform frequent bending, reaching and lifting up to 25 pounds, and handle bulky or awkward items.