Summary
The Designated Selling Associate is a retail salesperson focused on one-on-one customer engagement and driving sales for a specific designer footwear brand. This role blends in-store and digital selling, including appointment-based and reservation-driven interactions, while educating customers and peers on product trends and fit. The associate helps maintain a customer-ready department through merchandising, stocking, and visual upkeep.
Responsibilities
- Set and achieve sales goals through in-store and digital selling, using tools such as text, social media, and reservations.
- Build and maintain lasting relationships with customers through follow-up and personalized styling advice.
- Provide expert product knowledge, style guidance, and confident feedback on fit and value.
- Lead or participate in product knowledge meetings and share feedback to influence assortment decisions.
- Support department readiness by stocking, re-merchandising, executing price markdowns, transfers, and cleaning.
- Drive business through appointment-based selling and customer acquisition activities, including rewards program enrollment.
Requirements
- Excellent communication and interpersonal skills with the ability to cultivate customer relationships.
- Ability to work collaboratively in a competitive team environment and prioritize multiple tasks in a fast-paced setting.
- Flexible availability to meet varying business needs, including event and non-event schedules.
- Comfortable reading sales reporting and using data to inform selling strategies.
- Confidence selling across a range of price points and strong product/brand knowledge.
- Physical ability to be on your feet for extended periods, perform frequent bending and reaching, and lift items up to 25 pounds occasionally.
