Summary
The Designated Selling Associate is a customer-focused salesperson responsible for delivering exceptional service, driving sales for a represented brand, and cultivating lasting customer relationships through in-store and digital selling. The role emphasizes product knowledge, merchandising, appointment-based selling, and collaboration with peers to meet sales goals and maintain a customer-ready department.
Responsibilities
- Set and achieve sales goals for in-store and digital channels using selling tools including text and social media
- Build and maintain lasting relationships with customers and open new rewards accounts
- Provide personalized styling advice on fit, value, and wardrobe completion
- Conduct and participate in product knowledge meetings and trainings
- Support department readiness through stocking, remerchandising, displays, markdowns, transfers and cleaning
- Drive business through appointment-based selling during event and non-event times
- Provide product feedback to the district manager to inform assortment decisions
Requirements
- Excellent communication and interpersonal skills to cultivate customer rapport
- Ability to excel in a competitive team environment and prioritize multiple tasks
- Flexible availability to work varied schedules based on business needs
- Comfort with high and low price points and ability to articulate product value
- Basic ability to read sales reporting in relation to goals
- Physical ability to stand and move continuously for 6-8 hours with frequent bending and reaching
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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