SummaryAs a Digital Projects Intern at Louis Vuitton, you will assist with user acceptance testing to ensure our digital platforms meet industry standards and deliver outstanding client experiences. You will collaborate with various teams to refine processes and maintain product excellence from inception through rollout.
Responsibilities- Partner and collaborate with cross-functional teams to ensure standard processes and maintain quality of service for customer experience.
- Drive product excellence through end-to-end testing, reporting, and tracking of defects and technical issues.
- Conduct extensive testing to ensure products perform according to user requirements and within established guidelines.
- Act as the point of contact for User Acceptance Testing processes, including publication of stakeholder opt-in/opt-out for each UAT and run book preparation.
- Facilitate meetings with partners throughout the testing process.
- Accurately document and report any defects or inconsistencies discovered during testing.
- Provide feedback on the user experience, usability, and overall quality of the e-commerce platform.
- Maintain clear and concise documentation of the testing process, results, and any issues encountered.
- Perform ad-hoc testing to explore the system and identify potential issues not covered by formal test cases.
- Benchmark within the luxury industry and outside to offer innovative, out-of-the-box ideas.
- Build ad-hoc presentations on various digital, omnichannel, and innovative topics.
- Ensure key metrics are followed and communicated accurately.
Requirements- Graduate/undergraduate student or recent graduate with interest in project management.
- Ability to work independently and cross-functionally across internal and external partners.
- High level of curiosity, innovative mindset, detail-oriented, and clear communication skills.
- Familiarity with Agile/Scrum methodology and fluency in French are a plus.
- Currently enrolled undergraduate/graduate student pursuing a degree in a related field of study.
- Able and willing to work at the assigned location or relocate to NYC.
- Available full-time for 6 months and able to start early October 2025.
- Legally authorized to work in the US.
- 4 days per week on-site in the Louis Vuitton Corporate Office, located in Midtown, Manhattan.
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