Director of Operations - Westchester

As the Director of Operations in Westchester, you will play a crucial role in managing resources and maintaining operational performance to support and maximize sales and profitability. You will enhance the customer experience to improve sales performance and bottom-line profitability, working on-site in the assigned store and reporting to the Store General Manager.

• Oversee the daily execution of all store operations.
• Manage inbound and outbound order fulfillment accurately.
• Support merchandise price changes.
• Manage expenses to guide profitability, including non-payroll and payroll expenses such as labor, scheduling, and staffing.
• Flex resources, processes, and behaviors to maximize operational efficiency.
• Directly manage the performance of Sales Support Managers and Loss Prevention Leaders.
• Ensure store inventory accuracy and process.

• 7+ years of experience in luxury retail fashion.
• Proven history of leading, motivating, and coaching teams.
• In-depth knowledge of profit and loss management.
• Proficiency in Microsoft Office Suite.
• Ability to stand, bend, climb stairs, and lift and carry up to 10 pounds.
• Availability to work evenings, weekends, and holidays.