brobston logo
HomeAbout
For Candidates
For Employers
Contact UsEditorial
Login
Search Jobs
brobston logo
brobston logo

About us

Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

Be the First to Know About Top Luxury Jobs

We'll keep you updated with the latest jobs curated for you.

Company

About Us

Editorial

Reviews

Services

Job Search

Résumé

Interview Prep

Employers - Hire Talent

Support

Contact us

Privacy Policy

Terms of Service

Fair Use

Sitemap

Connect

LinkedIn

Instagram

©️ 2025 Brobston Group LLC. All Rights Reserved.

  • home
  • find jobs
  • Group Director Fashion Aftersales Workshop Operations
Chanel
Chanel

Founded in 1910

Group Director Fashion Aftersales Workshop Operations

Type
Full time
Industry
Luxury Fashion
Location
Piscataway, NJ
Category
Operations
Remote
Not Remote
Seniority
Director
Compensation
$134,900 - $150,000 annually plus bonus

Jobs inner cover
Jobs inner cover

Summary

Chanel

Founded in 1910

Group Director Fashion Aftersales Workshop Operations

Type
Full time
Industry
Luxury Fashion
Location
Piscataway, NJ
Category
Operations
Remote
Not Remote
Seniority
Director
Compensation
$134,900 - $150,000 annually plus bonus

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As the Group Director of Fashion Aftersales Workshop Operations at CHANEL, you will lead the daily operations of our repair atelier in Piscataway, NJ. You will collaborate with the Operations team and boutiques to ensure operational efficiency and team development, contributing to the brand's relationship with customers through outstanding repair capabilities.

Responsibilities
  • Foster a positive working environment that encourages collaboration and drives performance.
  • Provide clarity and direction around team objectives, ensuring clear expectations and daily productivity goals.
  • Facilitate ongoing process improvement through collaboration.
  • Ensure continuous growth and development of the artisan team for both technical and developmental topics.
  • Create and drive development plans, oversee annual review process for all team members.
  • Develop consistent policies to balance business needs and approach to daily operations.
  • Consistently achieve lead time, productivity, and QC targets.
  • Drive results through effective goal setting and communication.
  • Complete regular analysis of performance to drive improved operations and share with key partners.
  • Manage workshop budget and oversee administrative tasks related to daily workshop operations.
  • Oversee labor planning and ensure efficient distribution of work and optimization of repair flow.
Requirements
  • Minimum of 5-7 years of leadership experience, preferably in multi-level management.
  • Proven leadership skills with the ability to coach and develop teams across different levels.
  • Bachelor’s degree preferred.
  • Onsite work in Piscataway, NJ.
  • Proficient in Excel and PowerPoint.
  • Strong organizational skills and ability to multi-task in a dynamic, fast-paced environment.
  • Excellent communication and relationship-building skills.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

Similar Jobs

2 jobs live

View all similar jobs
Frame 54

Director Workforce Management - Retail Excellence

Christian Dior|
New York, NY|
8 days ago
Christian Dior
New York, NY
8 days ago
Full time
Operations
Luxury Fashion
Frame 54

Head Of IBP

Ralph Lauren|
New York, NY|
9 days ago
Ralph Lauren
New York, NY
9 days ago
Full time
Operations
Luxury Fashion
View all similar jobs

Be the First to Know About Top Luxury Jobs

Sign up now to receive curated job alerts from the luxury industry directly to your inbox. Stay ahead of the competition and find your perfect career match.

No Spam Privacy Guaranteed