Summary
As an Operations Support Associate you will support day-to-day retail operations including receiving and processing merchandise, maintaining stockroom organization, executing inventory scans, and assisting the sales floor to ensure product availability and store standards. This role may be offered full-time or part-time and supports development toward future leadership opportunities.
Responsibilities
- Process freight and maintain units per hour goals including markups and retickets
- Inspect deliveries for damage and ensure proper sensor and tag placement
- Execute daily RFID inventory scans and manage replenishment activities
- Handle Ship to Home orders and store to store transfers
- Maintain organized stockroom and sales floor inventory levels
- Support Brand Ambassadors with stock checks and merchandise delivery
- Greet and assist customers and process sales transactions when on the sales floor
- Participate in visual merchandising and maintain store presentation standards
- Collaborate with team members and participate in training and company initiatives
Requirements
- Back of house or similar retail experience preferred
- Ability to communicate effectively with customers and store personnel
- Able to lift and carry up to 30 lbs and maneuver throughout sales floor and stock areas
- Willingness to work a flexible schedule including days evenings weekends and possible overnight shifts
- Ability to perform inventory tasks including RFID scanning and tag association
- Attention to detail for inspecting deliveries and maintaining presentation standards
- Ability to build and maintain positive working relationships with team and customers
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