Summary
The FOH Selling Supervisor supports store management in executing business plans and achieving sales and profitability goals. This role guides the sales associate team, champions customer experience, and helps deliver store standards and business objectives.
Responsibilities
- Analyze business trends and execute store initiatives with management.
- Communicate sales and profit performance tools, goals, and priorities to the team.
- Deliver an exceptional customer experience, resolve customer issues, and support client development through community outreach.
- Support recruitment, coaching, feedback, and team training.
- Maintain productivity, inventory control, operational processes, and sales floor standards.
- Promote new selling technology and uphold company policies and an inclusive store environment.
Requirements
- Retail management or related experience in a complex, high-volume, or high-profile specialty environment preferred.
- Strong communication, business acumen, planning, prioritization, and time management skills.
- Ability to build positive working relationships with customers, management, and coworkers.
- Ability to work a flexible schedule, including days, evenings, weekends, and possible overnight shifts.
- Ability to stand, walk, move around the store, operate a register, and lift or climb up to 30 pounds.
- College degree or equivalent is a plus.
