Summary
The Facilities Coordinator acts as the central communication hub between boutique staff, vendors, and the facilities team to ensure smooth day-to-day facilities operations. This role coordinates maintenance activities, manages vendor interactions, supports specialized property areas including a restaurant and garage, and maintains operational standards in a luxury retail environment.
Responsibilities
- Serve as primary point of contact for facilities requests, logging and prioritizing maintenance needs.
- Coordinate preventive and corrective maintenance with approved vendors and contractors.
- Oversee building systems such as HVAC, electrical, plumbing, lighting, and BMS with Facilities Manager.
- Conduct routine walk-throughs of boutique and back-of-house areas to identify maintenance issues.
- Coordinate maintenance specific to the restaurant, including kitchen equipment and refrigeration.
- Manage scheduling and maintenance of specialized facilities including garage and car lift.
- Act as day-to-day contact for cleaning, landscaping, mechanical, and specialty contractors.
- Support invoice review and submission for vendor services and maintain records of work orders and inspections.
Requirements
- 2 years of experience in facilities coordination, property management, or hospitality operations.
- High School Diploma required; Associate degree preferred.
- Experience in luxury retail or fine dining strongly preferred.
- Proficiency in Microsoft Office and familiarity with CMMS.
- Strong organizational, multitasking, communication, and interpersonal skills.
- Excellent coordination, follow up, and record keeping abilities.
- Customer service oriented with sensitivity to luxury retail standards.
- Basic knowledge of HVAC, plumbing, lighting, and electrical systems is a plus.
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