Founded in 1968
Founded in 1968
Applications for this job are completed directly on the employer's website.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
Description
Prepares, conducts, and monitors training to ensure quality performance of BAs/Consultants.
ACCOUNTABILITIES:
Ensures Customer and Market Growth
Conducts all education of beauty advisors/consultants, including basic training in product knowledge and work system requirement, Training sessions for new product and color launches, and all other refresher, intermediate, and advanced training course as required by line management.
Evaluates performance of beauty advisors/consultants working at counters to ensure high standard of knowledge and performance.
Prepares and implements schedule for Beauty Advisors.
Maintains/executes up to date comprehensive information system on all training/education materials relating to product knowledge, Display concepts, sales techniques, promotion programs, and system/Procedural requirements.
Manages Operational Effectiveness
Liaise with Brand manager to ensure materials necessary for training programs and beauty advisorsare available as required.
Maintains close contact with Marketing, Sales, Public Relations on current and upcoming programs to assure proper focus and accurate information.
Manage the training budget.
Improves Business Processes
Identifies ideas for new training program/activities and shares with Brand manager.
Interfaces with sales force and visits stores on a periodic basis.
Solicits and compiles feedback from field personnel as it relates to training.
Evaluate training program.
Recommends improvements or change.
Leads and Develops People
Provides leadership, guidance and management to staff.
Acts with integrity - honors commitments and behaves consistently.
Establishes high workplace operating standards and values.
Provides input in setting performance objectives for team.
Clearly communicates priorities and required results with team.
Provides input in assessing performance of team-members With Brand manager, provides coaching, feedback, development opportunities and recognition to staff.
Provides input in the hiring decisions of staff Influences others to achieve difficult goals.
Resolves conflicts and negotiates win-win solutions.
Shapes environment to foster open communication and teamwork.
Elicits diverse points of view and acknowledges the views and contributions of others.
Maintains appropriate communication with different functional areas of the brand, and with the region and HQ when required.
Qualifications
Education: University level education or equivalent
Experience: + 8 years of education experience within the cosmetic industry
Excellent communication skill
Self-starter and ability to motivate others
Excellent presentation skill
Excellent multi-tasking ability
Creative/innovative thinking
The ability to handle a multitude of projects
Pay Range:
The anticipated base salary range for this position is $98,384.00 to $147,576.00. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.
Equal Opportunity Employer
It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.
Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.
Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law (https://www.phila.gov/media/20240326142036/V6-Fireball-Handout-fairchance-E-S.pdf)
Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.
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