Fitting Room Service Ambassador II - 59th Street

Summary

Provides attentive guest service in the fitting room area by assisting customers with try-ons, garment handling, and requests. Acts as a primary point of contact for fitting room needs and coordinates with the sales team to ensure a seamless customer experience. Helps maintain store presentation and supports loss prevention efforts.

Responsibilities

• Greet and assist guests as they enter fitting rooms, manage fitting room flow, and offer styling suggestions.
• Prepare, inspect, and return merchandise to the sales floor according to store standards.
• Maintain cleanliness and organization of fitting room areas throughout the day.
• Collaborate with sales associates to locate items and fulfill guest requests promptly.
• Monitor for potential theft and follow established loss prevention procedures.

Requirements

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to stand and walk for extended periods and perform light lifting.
• Flexible availability including nights, weekends, and holidays.